Privacy Policy 

Last Updated:May 11, 2025
This Privacy Policy applies to the official authorized independent website for de Buyer kitchenware in the United States (referred to as “Site,” “we,” “us,” “our”). We are an officially authorized operator of the de Buyer brand, focusing on providing genuine de Buyer premium kitchenware products and related services exclusively for U.S. customers.
This Policy governs the collection, use, storage, and disclosure of personal information collected from users (“you,” “your”) accessing, browsing, and making purchases on this authorized Site. We operate in full compliance with applicable U.S. privacy laws (including CCPA/CPRA for California residents) and GDPR for EU/EEA visitors, protecting your personal data while delivering authentic brand services.
By accessing or using our authorized Site, you consent to the data practices outlined in this Privacy Policy. We reserve the right to update this Policy periodically to align with regulatory changes or Site service adjustments; revised terms will be posted on this page with an updated effective date, and continued use of the Site constitutes acceptance of the modified terms.

1. Information We Collect

We collect personal information to process orders, improve your shopping experience, and provide customer support. The types of data we collect include:
  • Personal Identifiers: Name, shipping/billing address, email address, phone number, and account login credentials (if you create an account).
  • Payment Information: Credit/debit card details, billing address, and payment processor data (we do not store full card details on our servers; all payments are processed via secure third-party payment gateways).
  • Order & Transaction Data: Purchase history, order details, shipping preferences, and product preferences related to de Buyer kitchenware.
  • Automatically Collected Data: IP address, browser type, device information, browsing activity, page views, and cookie/tracking data (see Section 5 for cookie details).
  • Customer Support Data: Communications, inquiries, feedback, and support tickets submitted to our team.

2. How We Use Your Information

We use collected personal data only for legitimate, disclosed purposes, including:
  • Processing, fulfilling, and shipping orders for de Buyer kitchenware products;
  • Verifying payment information and preventing fraudulent transactions;
  • Providing order updates, customer service, and post-purchase support;
  • Sending marketing communications (with your explicit consent; you may opt out at any time);
  • Improving Site functionality, product offerings, and user experience;
  • Complying with legal obligations, resolving disputes, and enforcing our Terms of Service.

3. Information Sharing & Disclosure

As an authorized de Buyer U.S. website, we do not sell your personal information to third parties for commercial purposes without your explicit opt-in consent. We may only share your data with trusted third-party service providers necessary to operate this authorized Site, fulfill orders, and deliver genuine de Buyer products, including:
  • Payment processors (secure payment handling);
  • Shipping carriers (order delivery);
  • Website hosting and technical support providers;
  • Email marketing platforms (with consent only);
  • Legal/regulatory authorities (when required by law, court order, or government regulation).
All third-party partners are bound by strict privacy obligations and are prohibited from using your data for unauthorized purposes.

4. User Privacy Rights (CCPA/CPRA & GDPR)

California Residents (CCPA/CPRA)

California consumers have the right to:
  • Request access to the personal information we collect about you;
  • Request deletion of your personal information (subject to legal exceptions);
  • Opt out of the “sale” of personal information (we do not sell personal data);
  • Non-discrimination for exercising privacy rights.

EU/EEA Residents (GDPR)

If you are located in the EU/EEA, you have the right to:
  • Access, correct, or update your personal data;
  • Request erasure of your data (right to be forgotten);
  • Restrict or object to data processing;
  • Data portability;
  • Withdraw consent at any time.
To exercise these rights, contact us at [Insert Contact Email/Address]. We will verify your identity before processing requests to protect your data security.

5. Cookies & Tracking Technologies

We use cookies and similar tracking tools to enhance Site functionality, analyze traffic, and personalize your shopping experience. Cookies are small text files stored on your device. You may disable cookies via your browser settings, but this may limit certain Site features. We do not use tracking for unauthorized data collection.

6. Data Security

We implement industry-standard security measures (including SSL encryption, secure server protocols, and access controls) to protect your personal information from unauthorized access, loss, misuse, or alteration. While we take strict precautions, no electronic data transmission or storage system is 100% secure; we cannot guarantee absolute security.

7. Data Retention

We retain personal information only for as long as necessary to fulfill the purposes outlined in this Policy, comply with legal obligations, resolve disputes, and enforce our agreements. Once data is no longer needed, it is securely deleted or anonymized.

8. Children’s Privacy

Our Site is not intended for use by individuals under the age of 13. We do not knowingly collect personal information from children under 13. If we become aware of such data being collected, it will be promptly deleted.

9. Contact Us

If you have questions, concerns, or requests regarding this Privacy Policy or your personal data, contact us at: